Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5555
LatestTicket
CreatedAt
6/7/2021 12:29:04 PM
UpdatedAt
11/16/2022 7:41:57 AM
Subject
HIGH WATER CONSUMPTION AND NEW METER READINGS
Description
CONSUMER SUBMITTED QUERY FOR HIGH WATER CONSUMPTION, AND THE METER WAS CHANGED LAST WEEK THE READINGS ARE NOT THE SAME.<div><br></div><div><b><u>QRC RESPONSE:</u></b> Based on assessment there is no High consumption, consumption billed on all three meters are in line and meter changes were done accordingly. if there is period specifically worrying for the customer they need to log a new query with more detailed information<br><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4721
OpenedBy
AssignedTo
5
Region
4
Department
23
QueryType
1
SubQueryType
48
Escalation
EscalationCron
History
[{"op":"R","uid":"176","un":"nosisanab","dt":"2021-06-07T12:29:06.778Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
48
CreatedBy1
UpdatedBy1
ResolvedAt
11/16/2022 7:41:56 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
| Back to List