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IsOpen
Customer
524
LatestTicket
CreatedAt
9/10/2020 3:30:10 PM
UpdatedAt
11/20/2022 5:47:03 AM
Subject
Log Query
Description
CONSUMER REPORTING HIGH WATER CONSUMPTION AND ALSO REPORTED THAT HIS WATER METERS STOPCOCK IS DEFECTIVE AND ALOT OF WATER IS LEAKING FROM IT. THE CALL WAS HANDED OVER TO WATER WORKS&nbsp;<div><br></div><div>QRC RESPONSE: Query Closed</div><div>This is a technical matter that should be logged with the Waterworks Department.&nbsp;</div><div>Query may only be logged if a repair has been confirmed and a control number for repairs provided.</div><div>Account attracted stage 3 punitive tariffs on consumption that exceeded 20+kl during the water restriction period.</div>
Priority
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27
ConversationType
3
Parent
Account
754
OpenedBy
23
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
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History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-27T09:08:36.298Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-27T09:09:39.064Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T08:52:29.110Z"}]
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UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/20/2022 5:43:15 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
23
Updator
3
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