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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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5487
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LatestTicket
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CreatedAt
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6/7/2021 8:42:23 AM
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UpdatedAt
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3/28/2022 6:35:04 AM
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Subject
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WATER QUERY
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Description
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WATER QUERY:<div><b>Water Leak: Plumbers Letter received.</b></div>
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Priority
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Disposition
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ConversationType
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3
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Parent
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Account
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4649
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OpenedBy
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"18","un":"lindan","dt":"2021-06-07T08:41:43.904Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-06-07T08:43:08.916Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-27T06:57:14.094Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-06T10:41:48.418Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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67
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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13