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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
5440
LatestTicket
CreatedAt
6/7/2021 7:06:24 AM
UpdatedAt
10/22/2022 7:17:21 AM
Subject
Water query - high consumption
Description
Water query - high consumption<div><b><u><br></u></b></div><div><b><u>QRC RESPONSE: </u></b>Query closed insufficient information provided, this is a business account and water consumption average is consistant.</div><div>Customer to re-log the query with sufficient information.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4604
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-07T07:06:25.873Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
10/22/2022 7:16:28 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
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