Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 5433
LatestTicket
CreatedAt: 6/7/2021 6:51:25 AM
UpdatedAt: 7/2/2022 8:01:33 AM
Subject: High consumption
Description: The consumer is disputing a high water charge that was billed in November 2020 to the amount of R14506.46<o:p></o:p> 2022.06.02 reading change after the smart meter was installed h/c for 135/3 = 45 per month,unless the was leak at that period.reading report in 2020 November.
Priority
Disposition: 30
ConversationType: 3
Parent
Account: 4597
OpenedBy
AssignedTo
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-07T06:50:45.410Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-12-01T10:12:17.773Z"},{"op":"R","uid":"18","un":"lindan","dt":"2022-01-20T07:44:27.960Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-19T07:40:32.989Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 20
ResolvedAt
Thread: 134256
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 4