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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5414
LatestTicket
CreatedAt
6/5/2021 9:26:42 AM
UpdatedAt
6/18/2022 7:37:40 AM
Subject
high water consumption
Description
consumer submitted high water consumption which was billed just after smart meter was installed for only 28 days<div><br></div><div>-account in order&nbsp;</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4579
OpenedBy
AssignedTo
74
Region
4
Department
23
QueryType
1
SubQueryType
48
Escalation
EscalationCron
History
[{"op":"R","uid":"176","un":"nosisanab","dt":"2021-06-05T09:26:03.738Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
48
CreatedBy1
UpdatedBy1
ResolvedAt
6/18/2022 7:37:40 AM
Thread
ResolvedBy
13
WasCreatedByCustomer
HasIvrcall
Creator
Updator
13
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