Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 5396
LatestTicket
CreatedAt: 6/4/2021 12:32:16 PM
UpdatedAt: 4/12/2022 9:39:10 AM
Subject: Water meter incorrect
Description: Meter charges are of a vacant piece of land<br><b>Water charges Reversed ,Journal Number</b>: [837358]<div><br></div><div><b>RESPONSE QRC :</b>Water charges reversed, Journal {837358}Authorized.<br><div><br></div><div><br></div></div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 4562
OpenedBy
AssignedTo: 4
Region: 2
Department: 23
QueryType: 1
SubQueryType: 46
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-04T12:31:38.449Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-07T09:57:46.900Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T08:02:05.404Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-05T07:39:22.193Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-05T07:41:12.300Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 50
CreatedBy1
UpdatedBy1: 230
ResolvedAt: 4/12/2022 9:39:10 AM
Thread
ResolvedBy: 4
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 230