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EscalationLevel
0
LatestCall
LatestChat
LatestSms
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Campaign
IsOpen
Customer
502
LatestTicket
CreatedAt
9/9/2020 6:17:33 AM
UpdatedAt
3/2/2022 7:53:56 AM
Subject
Water
Description
<table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="31" style="mso-height-source:userset;height:23.45pt"> <td height="31" class="xl65" width="668" style="height:23.45pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.<br><br>Six month Policy Processed ,<b>Journal Number</b>: [651423]<br><br><b>RESPONSE QRC</b>: Six month Policy, Journal {651423}<br><br><br></td></tr></tbody></table><br><br>
Priority
Disposition
27
ConversationType
3
Parent
Account
732
OpenedBy
34
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-27T08:45:38.686Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-04T12:58:14.503Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-04T13:03:01.217Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
230
ResolvedAt
3/2/2022 7:53:56 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
34
Updator
230
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