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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
5325
LatestTicket
CreatedAt
6/4/2021 8:21:21 AM
UpdatedAt
11/13/2022 11:30:38 AM
Subject
High water consumption
Description
Kindly assess a high water consumption&nbsp;<div><br></div><div><b><u>QRC RESPONSE:</u></b> There is insufficient information to assess query and no records on water works for repairs done 2020- date. Customer needs to re-log query by providing more details, also to advise if any internal plumbing repairs was done during 2020-date period.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4493
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-04T08:21:23.031Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/13/2022 11:30:38 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
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