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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5320
LatestTicket
CreatedAt
6/4/2021 8:07:38 AM
UpdatedAt
10/15/2022 7:19:44 AM
Subject
Late termination
Description
Late termination&nbsp;<br><b>Journal Number</b>: [071438]<div>Response From QRC</div><div><b>Query Resolved.</b></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4490
OpenedBy
AssignedTo
4
Region
2
Department
23
QueryType
6
SubQueryType
59
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-04T08:07:40.623Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-27T10:12:05.634Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T09:28:55.700Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T09:29:50.058Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-30T10:50:29.090Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
10/15/2022 7:19:43 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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