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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5251
LatestTicket
CreatedAt
6/3/2021 9:58:40 AM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
LATE TERMINATION LETTER / REFUND
Description
CONSUMER SOLD PROPERTY AND IS STILL AWAITING PROCESSING OF HIS REFUND REQUEST.<div><br></div><div><table border="0" cellpadding="0" cellspacing="0" width="176" style="border-collapse: collapse;width:132pt"><tbody><tr height="21" style="height:15.75pt"> <td height="21" class="xl66" width="176" style="height:15.75pt;width:132pt">Account has been finalized</td></tr></tbody></table><div><br></div><div><br></div></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4426
OpenedBy
AssignedTo
10
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-03T09:58:42.215Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-07-20T11:06:34.136Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
4/12/2022 9:47:18 AM
Thread
ResolvedBy
10
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214
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