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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
5250
LatestTicket
CreatedAt
6/3/2021 9:52:49 AM
UpdatedAt
2/14/2022 6:27:05 AM
Subject
High electricity consumption
Description
Kindly investigate high electricity charges raised on this account.&nbsp;<div>six months policy applied on account&nbsp;</div><br/><b>Journal Number</b>: [777779]<br/><b>Journal Amount</b>: [60738.80]
Priority
Disposition
27
ConversationType
3
Parent
Account
4425
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
2
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-03T09:53:26.439Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-17T09:19:11.487Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-02-14T06:26:49.163Z"}]
CreatedBy
UpdatedBy
Category
2
Subcategory
101
CreatedBy1
UpdatedBy1
2
ResolvedAt
2/14/2022 6:27:05 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
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2
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