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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5216
LatestTicket
CreatedAt
6/3/2021 8:45:32 AM
UpdatedAt
5/10/2022 1:34:39 PM
Subject
Refuse
Description
Resfuse charge should not be included&nbsp;<br/><b>Journal Number</b>: [827556]
Priority
Disposition
27
ConversationType
3
Parent
Account
4394
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
4
SubQueryType
106
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-03T08:47:33.086Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-05-10T13:31:12.871Z"}]
CreatedBy
UpdatedBy
Category
4
Subcategory
120
CreatedBy1
UpdatedBy1
5
ResolvedAt
5/10/2022 1:34:39 PM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
5
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