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EscalationLevel
LatestCall
408301
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5190
LatestTicket
CreatedAt
6/3/2021 6:47:56 AM
UpdatedAt
3/25/2022 8:03:23 AM
Subject
IVR call: statement
Description
Received call for statement for account 10000609 sent message: 100
Priority
Disposition
8
ConversationType
2
Parent
Account
4372
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"203","un":"babalwas","dt":"2022-03-25T08:00:18.991Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-03-25T08:03:23.216Z"}]
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
3/25/2022 8:03:23 AM
Thread
115829
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
203
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