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EscalationLevel
LatestCall
407971
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5177
LatestTicket
CreatedAt
6/2/2021 3:44:05 PM
UpdatedAt
6/2/2021 3:44:31 PM
Subject
IVR call: statement
Description
Received call for statement for account 10160766 sent message: 98
Priority
Disposition
8
ConversationType
2
Parent
Account
4360
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
6/2/2021 3:44:31 PM
Thread
115827
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
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