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EscalationLevel
0
LatestCall
127559
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Campaign
IsOpen
Customer
480
LatestTicket
CreatedAt
9/7/2020 12:43:17 PM
UpdatedAt
2/24/2022 11:16:33 AM
Subject
SIX MONTHS POLICY
Description
HIGH CONSUMPTION ON WATER QUERY LOGGED BY CONSUMER 
Priority
Disposition
27
ConversationType
3
Parent
Account
707
OpenedBy
23
AssignedTo
23
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-27T07:59:43.039Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-27T08:01:26.504Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-13T10:17:18.140Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
13
ResolvedAt
2/24/2022 11:16:33 AM
Thread
ResolvedBy
23
WasCreatedByCustomer
HasIvrcall
Creator
23
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13
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