Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 4998
LatestTicket
CreatedAt: 6/1/2021 8:15:54 AM
UpdatedAt: 1/7/2022 8:38:16 AM
Subject: high water consumption
Description: consumer querying high water consumption. kindly investigate and resolve.<div><b>Query Leak</b>-Plumbers letter received</div><br/><b>Journal Number</b>: [395531]
Priority
Disposition: 24
ConversationType: 3
Parent
Account: 4186
OpenedBy
AssignedTo
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron
History: [{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-01T08:16:00.230Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-28T11:42:17.371Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-29T10:58:29.278Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-29T11:47:48.449Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-07T06:48:11.539Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-01-07T08:31:41.481Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 230
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 230