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Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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450
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LatestTicket
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CreatedAt
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8/27/2020 12:51:03 PM
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UpdatedAt
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9/7/2022 12:21:22 PM
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Subject
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Late Termination
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Description
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more info from rates sectional title
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Priority
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Disposition
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23
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ConversationType
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3
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Parent
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Account
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663
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OpenedBy
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9
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AssignedTo
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Region
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2
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Department
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26
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QueryType
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6
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SubQueryType
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107
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-27T07:15:15.866Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-10T12:46:07.770Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-23T07:36:33.369Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-23T07:38:40.938Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-23T07:39:10.878Z"}]
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CreatedBy
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UpdatedBy
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Category
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6
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Subcategory
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122
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CreatedBy1
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UpdatedBy1
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12
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ResolvedAt
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Thread
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136779
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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9
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Updator
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23