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EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
415
LatestTicket
CreatedAt
8/20/2020 9:09:00 AM
UpdatedAt
2/2/2022 2:03:19 PM
Subject
Description
Priority
Disposition
4
ConversationType
2
Parent
Account
585
OpenedBy
61
AssignedTo
61
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
2/2/2022 2:03:19 PM
Thread
ResolvedBy
62
WasCreatedByCustomer
HasIvrcall
Creator
62
Updator
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