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Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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413
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LatestTicket
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CreatedAt
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8/20/2020 6:45:05 AM
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UpdatedAt
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3/28/2022 6:35:04 AM
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Subject
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water query
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Description
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Journal Done<div><br></div><div>JOURNAL DONE 202103 JOURNAL NUMBER <span style="font-family: "Courier New", Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre;">471147</span> </div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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583
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OpenedBy
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5
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AssignedTo
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5
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Region
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3
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T08:57:02.196Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-13T07:08:18.054Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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13
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ResolvedAt
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3/28/2022 6:35:04 AM
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Thread
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ResolvedBy
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5
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WasCreatedByCustomer
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HasIvrcall
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Creator
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5
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Updator
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13