Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4565
LatestTicket
CreatedAt
5/27/2021 9:04:06 AM
UpdatedAt
11/22/2022 9:11:51 AM
Subject
Reverse basic electricity charge
Description
<p class="MsoNormal">Please reverse basic electricity charge.</p><p class="MsoNormal"><span style="font-family: Calibri, sans-serif; font-size: 16px;">2021/07/16 - Requested installation/removal certificate from Wayne Beckmann</span><br></p><p class="MsoNormal"><span style="font-family: Calibri, sans-serif; font-size: 16px;">El meter not closed yet on Solar.</span></p><p class="MsoNormal"><span style="font-family: Calibri, sans-serif; font-size: 16px;">QRC RESPONSE:&nbsp;</span><span style="font-family: Calibri, sans-serif; font-size: 16px;">Engingeering responded there's no information on book records and Access on when the meter was removed and believe it's still holding on site.</span></p><p class="MsoNormal"><span style="font-family: Calibri, sans-serif; font-size: 16px;">Request a check reading from meter readers to verify if there is a meter on ste.</span></p><p class="MsoNormal"><span style="font-family: Calibri, sans-serif; font-size: 16px;"><br></span></p><p class="MsoNormal"><span style="font-family: Calibri, sans-serif; font-size: 16px;">QRC Response - Query closed. BE cannot be reversed if meters are still active</span></p>
Priority
Disposition
27
ConversationType
3
Parent
Account
3883
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
2
SubQueryType
50
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-05-27T09:07:35.039Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-15T08:13:23.055Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-16T12:38:02.314Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-22T07:05:13.068Z"}]
CreatedBy
UpdatedBy
Category
2
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
11/22/2022 9:11:50 AM
Thread
ResolvedBy
7
WasCreatedByCustomer
HasIvrcall
Creator
Updator
7
| Back to List