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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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4563
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LatestTicket
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CreatedAt
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5/27/2021 8:57:24 AM
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UpdatedAt
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2/10/2022 8:18:16 AM
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Subject
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Late termination
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Description
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<p class="MsoNormal">Please reverse services charging from this account 10055299 (<span style="font-family: Calibri, sans-serif; font-size: 12pt;">Water, refuse, fire).</span></p><p class="MsoNormal">Please reverse services charging from this account 10055295 (<span style="font-family: Calibri, sans-serif; font-size: 12pt;">water).</span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif;">The current owner’s account is </span>10407542<span style="font-size: 11pt; font-family: Calibri, sans-serif;">. The two accounts have been terminated.</span></p><p class="MsoNormal">Duplicate query resolved with ref no:23218<span style="font-size: 11pt; font-family: Calibri, sans-serif;"><br></span></p>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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3881
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OpenedBy
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AssignedTo
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5
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Region
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2
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Department
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23
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QueryType
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6
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SubQueryType
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107
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-05-27T09:00:53.154Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-02-10T08:17:35.440Z"}]
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CreatedBy
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UpdatedBy
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Category
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6
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Subcategory
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122
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CreatedBy1
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UpdatedBy1
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230
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ResolvedAt
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2/10/2022 8:18:16 AM
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Thread
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ResolvedBy
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5
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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230