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EscalationLevel
LatestCall
LatestChat
LatestSms
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Campaign
IsOpen
Customer
4538
LatestTicket
CreatedAt
5/27/2021 8:02:50 AM
UpdatedAt
2/27/2023 7:25:19 AM
Subject
Six months policy
Description
<span lang="EN-US" style="font-size:11.0pt;font-family: &quot;Calibri&quot;,sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font: minor-latin;mso-ansi-language:EN-US;mso-fareast-language:EN-ZA;mso-bidi-language: AR-SA">Assist with six months policy on the account for period(s) 2015/05-2016/11, 2016/11-2017/12 and 2017/12-2019/03</span><div><span lang="EN-US" style="font-size:11.0pt;font-family: &quot;Calibri&quot;,sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font: minor-latin;mso-ansi-language:EN-US;mso-fareast-language:EN-ZA;mso-bidi-language: AR-SA"><br></span></div><div><span lang="EN-US" style="font-size:11.0pt;font-family: &quot;Calibri&quot;,sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font: minor-latin;mso-ansi-language:EN-US;mso-fareast-language:EN-ZA;mso-bidi-language: AR-SA">Journal processed for 6 month policy from 201712/201903.</span></div><div><span lang="EN-US" style="font-size:11.0pt;font-family: &quot;Calibri&quot;,sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font: minor-latin;mso-ansi-language:EN-US;mso-fareast-language:EN-ZA;mso-bidi-language: AR-SA">credit due of R&nbsp; 861.89 which includes vat calculated at 14 and 15% vat split&nbsp;</span></div><br/><b>Journal Number</b>: [963735]<br/><b>Journal Amount</b>: [-R848.79]
Priority
Disposition
27
ConversationType
3
Parent
Account
3866
OpenedBy
AssignedTo
5
Region
3
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-05-27T08:06:19.487Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
2/27/2023 7:25:13 AM
Thread
ResolvedBy
3
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HasIvrcall
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3
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