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Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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394
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LatestTicket
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CreatedAt
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8/12/2020 1:07:41 PM
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UpdatedAt
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9/9/2021 6:02:59 AM
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Subject
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Incorrect no of pans charged
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Description
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Journal awaiting authorization.<br><b>Journal Number</b>: [684956]<div><br></div><div><br></div><div><b><u>QRC RESPONSE: </u></b>Journal Authourised in 20200821</div><div>Query Resolved<br><div><br></div><div><br></div></div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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550
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OpenedBy
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8
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AssignedTo
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8
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Region
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2
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Department
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23
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QueryType
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93
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SubQueryType
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56
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-07T09:16:45.667Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-07T09:19:54.441Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-16T07:44:43.135Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-09-09T06:02:29.968Z"}]
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CreatedBy
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UpdatedBy
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Category
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93
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Subcategory
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56
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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9/9/2021 6:02:59 AM
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Thread
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ResolvedBy
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8
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WasCreatedByCustomer
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HasIvrcall
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Creator
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8
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Updator
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2