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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
4452
LatestTicket
CreatedAt
5/26/2021 10:38:27 AM
UpdatedAt
2/26/2023 10:10:19 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div>-reported h/c ref no. #779490</div><div>- requested check reading email meter reading 02-03-2022.</div><div>check reading requested again,Account will be monitored for three months</div><div>&nbsp;Consumption is still high, consumer to appoint a plumber to check for possible leaks</div><div><br></div>
Priority
Disposition
30
ConversationType
3
Parent
Account
3779
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-26T10:37:56.574Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-03-02T09:22:41.732Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-03-02T09:26:13.209Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-03-02T09:26:36.758Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
13
ResolvedAt
Thread
143253
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17
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