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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4444
LatestTicket
CreatedAt
5/26/2021 10:26:09 AM
UpdatedAt
3/28/2022 7:23:36 AM
Subject
six months policy
Description
journal processed on 20/05/2021<br/><b>Journal Number</b>: [662253]
Priority
Disposition
27
ConversationType
3
Parent
Account
3771
OpenedBy
AssignedTo
13
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T10:25:38.414Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-19T09:20:29.013Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 7:23:36 AM
Thread
ResolvedBy
13
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12
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