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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4434
LatestTicket
CreatedAt
5/26/2021 10:15:22 AM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
six months policy
Description
journal processed<br/><b>Journal Number</b>: [672429]
Priority
Disposition
27
ConversationType
3
Parent
Account
3763
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T10:14:50.797Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-19T09:08:06.601Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 6:35:04 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12
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