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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4415
LatestTicket
CreatedAt
5/25/2021 1:34:17 PM
UpdatedAt
2/18/2022 12:51:38 PM
Subject
WATER QUERY
Description
WATER QUERY<div>Please also check Ref: 24662 for incorrect tariff / change of tariff (water query)</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3747
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-25T13:37:49.471Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T12:24:09.005Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T12:49:16.020Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
214
ResolvedAt
2/18/2022 12:51:38 PM
Thread
ResolvedBy
15
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214
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