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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4391
LatestTicket
CreatedAt
5/25/2021 7:43:02 AM
UpdatedAt
11/23/2021 7:33:39 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account. 
Priority
Disposition
ConversationType
3
Parent
Account
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-25T07:46:35.922Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-23T07:33:39.365Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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