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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4389
LatestTicket
CreatedAt
5/25/2021 7:29:09 AM
UpdatedAt
11/9/2022 10:50:38 AM
Subject
water query
Description
high water&nbsp; consumption<div><br></div><div>QRC RESPONSE: Query Closed due to insufficient information provided</div><div><br></div><div>Please log a new query with detailed information as to the date under query and whether any leaks were repaired.</div><div>If leaks repaired, upload a signed copy of the plumbers letter stating what was repaired with date of repairs.</div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3728
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-05-25T07:29:11.383Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-05-25T07:41:39.353Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-27T07:43:35.933Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/9/2022 10:50:38 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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