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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4387
LatestTicket
CreatedAt
5/25/2021 7:14:11 AM
UpdatedAt
4/12/2022 9:43:30 AM
Subject
six months policy
Description
Journal done<br/><b>Journal Number</b>: [651330]<br/><b>Journal Amount</b>: [-R8,757.75]
Priority
Disposition
27
ConversationType
3
Parent
Account
3726
OpenedBy
AssignedTo
7
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-05-25T07:15:37.436Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-18T14:02:06.032Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-18T14:02:14.900Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
4/12/2022 9:43:30 AM
Thread
ResolvedBy
7
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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