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LatestCall
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IsOpen
Customer
4361
LatestTicket
CreatedAt
5/24/2021 9:40:15 AM
UpdatedAt
11/9/2022 10:46:22 AM
Subject
WATER QUERY - PLUMBERS LETTER
Description
WATER LEAK REPAIRED AND PLUMBERS LETTER SUBMITTED AS PROOF. KINDLY INVESTIGATE AND RESOLVE.<div>consumption is still high, consumer needs to check for more leaks, will phone consumer and inform them.</div><br><b>QRC RESPONSE: Query Closed</b><div>Consumption has not dropped and still averaging above 30kl per month.</div><div>Consumer should be advised to have premises assessed for more leaks. If any found, to log a new query and upload a signed copy of the plumbers letter stating what was repaired with date of repairs.</div><div><br></div><div><b>CRCCK</b></div><div>Contacted consumer, he said he will submit a new plumbers letter in order for us to proceed with the investigation.&nbsp;</div>
Priority
Disposition
21
ConversationType
3
Parent
Account
3705
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
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History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-24T09:43:49.531Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-14T10:11:14.613Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-31T10:29:06.515Z"}]
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UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
139144
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17
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