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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4355
LatestTicket
CreatedAt
5/24/2021 8:20:05 AM
UpdatedAt
4/12/2022 9:39:10 AM
Subject
Journal correction
Description
Journal corrections were done for the account (BJ71205136).<div>journal approved june 2021<br><div><br></div></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3700
OpenedBy
AssignedTo
4
Region
2
Department
23
QueryType
12
SubQueryType
108
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-05-24T08:20:07.875Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-05-24T08:25:22.181Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T08:43:31.205Z"}]
CreatedBy
UpdatedBy
Category
12
Subcategory
108
CreatedBy1
UpdatedBy1
ResolvedAt
4/12/2022 9:39:10 AM
Thread
ResolvedBy
4
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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