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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4350
LatestTicket
CreatedAt
5/22/2021 10:29:57 AM
UpdatedAt
3/28/2022 6:33:19 AM
Subject
water
Description
water charged double<br/><b>Journal Number</b>: [338833]<br/><b>Journal Amount</b>: [-R1,694.05]
Priority
Disposition
27
ConversationType
3
Parent
Account
3697
OpenedBy
AssignedTo
3
Region
4
Department
23
QueryType
1
SubQueryType
50
Escalation
EscalationCron
2246
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-22T10:33:34.928Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-05-22T13:18:09.542Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 6:33:19 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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