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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4337
LatestTicket
CreatedAt
5/21/2021 1:15:48 PM
UpdatedAt
3/28/2022 7:07:05 AM
Subject
Internal Leak
Description
Waterworks reported an internal leak dated 12.04.2021<div>Contacted MEC Nqata to attend to the internal leak repair and to submit signed copy of plumbers letter.</div><div>leak credit adjustment passed for 202106.</div><br/><b>Journal Number</b>: [-R410.62]
Priority
Disposition
27
ConversationType
3
Parent
Account
3685
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"3","un":"fareezar","dt":"2021-05-21T13:15:19.606Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-10T08:38:05.291Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-13T10:52:53.525Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
3
ResolvedAt
3/28/2022 7:07:05 AM
Thread
ResolvedBy
15
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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