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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4318
LatestTicket
CreatedAt
5/21/2021 7:09:52 AM
UpdatedAt
5/27/2021 4:24:21 AM
Subject
6 MONTHS POLICY JOURNAL DONE 201805
Description
6 MONTHS POLICY JOURNAL DONE 201805<br/><b>Journal Number</b>: [554362]<br/><b>Journal Amount</b>: [28378.68]
Priority
Disposition
27
ConversationType
3
Parent
Account
3667
OpenedBy
AssignedTo
12
Region
3
Department
23
QueryType
2
SubQueryType
101
Escalation
EscalationCron
History
[{"op":"R","uid":"6","un":"lusandad","dt":"2021-05-21T07:09:25.344Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-21T13:37:47.251Z"}]
CreatedBy
UpdatedBy
Category
2
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
5/27/2021 4:24:21 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12
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