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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4310
LatestTicket
CreatedAt
5/20/2021 12:31:20 PM
UpdatedAt
6/18/2022 10:47:17 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div><br></div><div>Account attracted stage 3 punitive tariffs as consumption exceeds 20+kl.</div><div>Consumer should be advised to appoint a plumber to assess premises for any leaks,</div><div>If found and repaired, co<b><u>nsumer to log a new query and Upload copy of the signed plumbers letter stating what was repaired, date of repairs and property details for further assessment.</u></b></div><div><b><u><br></u></b></div><div>Resolved</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3659
OpenedBy
AssignedTo
11
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2226
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-20T12:35:01.556Z"},{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-20T12:36:30.754Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
6/18/2022 10:46:55 AM
Thread
133514
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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