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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4164
LatestTicket
CreatedAt
5/19/2021 2:15:59 PM
UpdatedAt
3/22/2022 7:09:10 AM
Subject
water leak repaired
Description
plumber's letter obtained and journal done<br/><b>Journal Amount</b>: [435493.06]
Priority
Disposition
27
ConversationType
3
Parent
Account
3534
OpenedBy
AssignedTo
2
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"2","un":"debbiecr","dt":"2021-05-19T14:19:40.009Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
3/22/2022 7:09:10 AM
Thread
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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