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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
4272
LatestTicket
CreatedAt
5/19/2021 1:05:25 PM
UpdatedAt
5/26/2022 11:07:55 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div><br></div><div>Waterworks visited premises on 24 May 2022 and&nbsp;and found the meter turning at 0.100l/ minute, indicating an internal leak. Current reading on the 24/05/2022 was 0303</div><div><br></div><div>Consumer informed of findings on 26.05.2022 and advised to appoint a plumber to attend to repairs.</div><div><br></div><div>Query Resolved</div>
Priority
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27
ConversationType
3
Parent
Account
3626
OpenedBy
AssignedTo
11
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2193
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-19T13:09:05.820Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
5/26/2022 11:07:54 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
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3
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