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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
4258
LatestTicket
CreatedAt
5/19/2021 11:13:31 AM
UpdatedAt
1/20/2023 9:54:30 AM
Subject
HIGH WATER CONSUMPTION
Description
CONSUMER QUERYING HIGH WATER CONSUMPTION. KINDLY INVESTIGATE AND RESOLVE.<div><br></div><div>Consumption still high consumer needs to look for a leak and fix then submit plumbers letter.<br></div><div><br></div><div>Meter was activated on a closed account. Referred to Billing for meter removal and reversal of charges - 05.11.2022</div><div>QRC Response ;DATE 11/01/2023</div><div>Six months policy applied for 05/2022 period .</div><div>Journal submitted for riview and authorization.</div><br><br>
Priority
Disposition
24
ConversationType
3
Parent
Account
3613
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2180
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-19T11:17:12.554Z"}]
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UpdatedBy
Category
1
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67
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HasIvrcall
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12
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