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4256
LatestTicket
CreatedAt
5/19/2021 10:47:24 AM
UpdatedAt
11/5/2022 9:14:21 AM
Subject
WATER QUERY 6 MONTH POLICY PERIOD OF 2019/09
Description
WATER QUERY 6MONTH POLICY PERIOD OF 2019/09<div><br></div><div>QRC RESPONSE</div><div>Account does not qualify for 6 months policy,&nbsp;<br></div><div>Debt relates to Indigent Subsidy that was cancelled and subsidy reversed in Aug 2020.</div><div>Consumer to consult further with Debtors Control and/ or Indigent section</div><div><br></div>
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27
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3
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3612
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23
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95
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2179
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-05-19T10:51:04.983Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-05-19T10:52:58.743Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-29T07:10:57.479Z"}]
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95
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ResolvedAt
11/5/2022 9:14:21 AM
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3
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