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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
4253
LatestTicket
CreatedAt
5/19/2021 10:12:52 AM
UpdatedAt
11/9/2022 8:28:53 AM
Subject
WATER METER CHANGE
Description
CONSUMER STATES THAT WATER METER NO 160727552 WAS REMOVED AND REPLACED,THE NEW METER NUMBER SN202033089. KINDLY REPLACE AND REMOVE.<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Waterworks and Macrocomm systems reflect the same meter number as #160727552 linked with address: 10C Salisbury Rd.</div><div>Consumer to upload a clear picture of the meter for further investigation if the meter numbers on site are incorrect as meter is linked as per technical reports</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3609
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
66
Escalation
EscalationCron
2175
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-19T10:16:34.180Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-27T07:55:20.136Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
66
CreatedBy1
UpdatedBy1
ResolvedAt
11/9/2022 8:28:52 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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