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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4251
LatestTicket
CreatedAt
5/19/2021 9:26:30 AM
UpdatedAt
1/11/2023 10:57:09 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div>A new water meter needs to be installed.<br></div><div><br></div><div>QRC RESPONSE:</div><div>Referred to Waterworks Department to inspect meter .</div><div>Email sent to meter reading for&nbsp; check readings on 11/01/2023</div>
Priority
Disposition
30
ConversationType
3
Parent
Account
3607
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2173
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-19T09:30:11.194Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12
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