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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
4238
LatestTicket
CreatedAt
5/18/2021 1:58:28 PM
UpdatedAt
7/22/2022 1:02:50 PM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div><br></div><div>Journal done for leak crredit</div><br/><b>Journal Amount</b>: [185772.24]
Priority
Disposition
27
ConversationType
3
Parent
Account
3592
OpenedBy
AssignedTo
132
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2165
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-18T13:58:08.439Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
7/22/2022 1:02:44 PM
Thread
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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