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Customer
4227
LatestTicket
CreatedAt
5/18/2021 9:53:55 AM
UpdatedAt
6/19/2022 9:08:54 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account. <div><br></div><div>Duplicate query closed. Active query on Ref #39481 allocated to billing for meter change update<br><div><br></div><div><br></div></div>
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27
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3
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3581
OpenedBy
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132
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2
Department
23
QueryType
1
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67
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2156
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-18T09:53:30.059Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-03T13:36:50.581Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-04T09:53:36.616Z"}]
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1
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67
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UpdatedBy1
ResolvedAt
6/19/2022 9:08:53 AM
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3
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3