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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4220
LatestTicket
CreatedAt
5/18/2021 8:10:27 AM
UpdatedAt
10/29/2022 7:24:02 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div>As per assessment the consumer needs to submit a plumbers letter if there were leaks fixed on the property.<br></div><div><br></div><div>QRC RESPONSE: Query Closed</div><div>Reports from Waterworks indicates there were internal leaks on property.</div><div>Consumer may log a new query and upload a signed copy of the plumbers letter stating what was repaired with date of repairs for further assessment.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3574
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2152
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-18T08:10:03.205Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
10/29/2022 7:24:02 AM
Thread
138547
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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