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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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Campaign
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IsOpen
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Customer
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4156
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LatestTicket
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CreatedAt
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5/14/2021 8:08:34 AM
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UpdatedAt
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8/8/2021 6:01:37 AM
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Subject
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LATE TERMINATION QUERY
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Description
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PROPERTY SOLD BY CONSUMER. KINDLY INVESTIGATE AND RESOLVE<br/><b>Journal Number</b>: [858063]
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Priority
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Disposition
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28
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ConversationType
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3
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Parent
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Account
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3527
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OpenedBy
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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6
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SubQueryType
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107
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-14T08:08:36.106Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-22T07:27:27.056Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-23T12:29:06.530Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-24T07:53:04.449Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-19T10:10:42.924Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-19T10:10:58.585Z"}]
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CreatedBy
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UpdatedBy
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Category
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6
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Subcategory
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107
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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Thread
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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12