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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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Campaign
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IsOpen
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Customer
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4155
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LatestTicket
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CreatedAt
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5/14/2021 8:04:52 AM
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UpdatedAt
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11/13/2022 9:34:34 AM
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Subject
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WATER QUERY
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Description
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WATER QUERY<div><br></div><div>QRC RESPONSE: Query Closed</div><div>No identifiable query. Arrears are due to non payment since 2021/09</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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3526
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OpenedBy
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AssignedTo
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5
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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2104
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History
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[{"op":"R","uid":"18","un":"lindan","dt":"2021-05-14T08:08:41.240Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-08-03T07:50:01.004Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-08-04T06:25:42.230Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-08-04T06:26:09.372Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-08-04T06:27:31.669Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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67
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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11/13/2022 9:34:33 AM
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Thread
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134589
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3