high water charges raised on this account.<div><br></div><div><b>QRC RESPONSE: Query Closed</b></div><div>Charges are based on consumption as recorded on the meter.</div><div>Account was affected with stage 3 punitive tariffs from Jan 2020 to Feb 2022 as consumption above 20+kl attracted penalty tariffs due to water restrictions.</div><div>Consumer to log a new query and upload a signed copy of the plumbers letter stating what was repaired with date of repairs as consumption seems to have dropped, indication a possible leak repair.</div><div>Account is in arrears due to insufficient payment history with last recorded date being March 2022</div>