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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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4142
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LatestTicket
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CreatedAt
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5/13/2021 12:13:34 PM
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UpdatedAt
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7/4/2022 10:27:28 AM
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Subject
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WATER QUERY WITH PLUMBERS LETTER
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Description
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WATER QUERY WITH PLUMBERS LETTER
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Priority
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Disposition
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27
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ConversationType
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3
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Account
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3518
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OpenedBy
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AssignedTo
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4
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2
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23
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QueryType
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1
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"18","un":"lindan","dt":"2021-05-13T12:13:12.427Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-12T08:40:36.358Z"}]
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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7/4/2022 10:27:28 AM
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Thread
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134576
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ResolvedBy
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4
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WasCreatedByCustomer
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HasIvrcall
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4